Terms of use

I. General

These CNDO Terms of Use ("Terms") apply to all transactions and contracts concluded between CNDO GmbH 

CNDO GmbH
Schillerstraße 28, 88239 Wangen im Allgäu
represented by the managing director Kian Seifert,
registered in the Commercial Register of the local court Ulm under HRB 746108,
E-mail address: kian@cndo.club
Telephone: +4917622065220

("CNDO" or "We") and users of CNDO ("User" or "You") via the website www.cndo.club ("Website") or via the app "CNDO" ("App") provided by CNDO.

II. Free services and paid services

Subject to the terms of the applicable Subscription, CNDO will provide you with access to the App or Website, as well as all related platforms, services, technologies; software and technologies, applications and the respective content and features, to the extent specified in your Subscription ("Services"). CNDO may provide the Services free of charge with limited features ("Free Services") or for a fee with certain agreed-upon features ("Paid Services," together with the Free Services, each and collectively a "Subscription").

CNDO may implement new versions and upgrades of the Paid Services, including changes affecting the design, operation, technical specifications, systems and other functions of the Paid Services, at any time in accordance with applicable law, in particular to the extent that such changes are necessary to maintain the contractual compliance of the Paid Services or for compelling technical, economic or legal reasons.

CNDO endeavors to ensure the continuous accessibility of the app, but assumes no liability for its permanent availability.

III. CNDOS

CNDO provides users with paid services in the app that enable them to engage in or participate in active exchanges with companies, brands, or content creators (called "CNDO Owners") in open or closed communication spaces (called "CNDOS"). 

To join CNDOS, you must first register as described in section IV. and sign up for a subscription with us as described in section V. After concluding a subscription, you can submit a request to join one of the CNDOS ("CNDOS joining request") in the app by clicking the joining button of the respective CNDOS in the app.  Requests to join CNDOS are subject to the availability of the requested CNDO Owner at the requested time and the availability of a vacancy in the CNDOS. CNDO is not responsible for the availability of CNDOS memberships and does not accept any liability for this. With the confirmation of the CNDOS membership request by the CNDO owner, the CNDO membership ("CNDO Membership") is considered as bindingly agreed upon for you. The respective CNDO owner is solely responsible for the data, functions and content ("CNDO Content") provided, published and uploaded by him within the framework of CNDOS. CNDO is not in a position to control the CNDO Content transmitted by the CNDO Owner during the use of CNDOS or to guarantee the accuracy of this information.

IV. User Account

In order to use the Services, you must create a user account ("User Account") by accepting these Terms, entering the personal data requested therein in a registration form provided by CNDO, or, if CNDO so provides in its sole discretion, by using an existing account with a third-party platform provider (e.g., Google, Facebook or Apple ("Social Media Account"). When registering a User Account, you may be required to provide a password and provide CNDO with certain personal information such as a username, cell phone number, email address and/or your Social Media Account. There is no entitlement to registration. After registration, you will receive a confirmation from CNDO via email, SMS or Whatsapp, which will allow you to activate your user account. By successfully creating a user account, a binding contract is concluded between you and CNDO, which entitles you to use the services. 

You must be at least eighteen (18) years of age to create a User Account and/or place an order. If you are considered a minor under applicable law, you may only create a user account and/or place an order if you are at least fourteen (14) years old and your legal guardians have consented in writing. CNDO may at any time ask you to provide proof of your identity, your age of majority and/or the consent of your legal representatives. 

You retain all rights to the User Data and all Content, as well as to any data based on or derived from the User Data or Content. You grant CNDO a simple, non-transferable, sub-licensable (right of use), unlimited in terms of space and content, to use the User Data and Content exclusively in connection with the provision of the Services. CDNO is not liable for the user data or content.

You can delete your user account at any time. Once the user account has been deleted, it is no longer possible to use the services, in particular to participate in CNDOs.

V. Conclusion of a subscription

If you wish to use CNDO's paid services, you must order them through your user account. CNDO's offers of paid services are not binding. By submitting an order, you are making a binding offer to conclude a subscription. The ordering process usually includes the following steps: 

  • Selecting a subscription option;

  • Review and/or correct the selection;

  • Input of the relevant data;

  • Selection of the payment method;

  • Read and accept the applicable terms and conditions;

  • Agreement to these terms and conditions;

  • Binding submission of the order by clicking an order button and/or ticking a box to proceed.

Your offer only becomes binding for both parties when CNDO confirms acceptance of the offer by email, SMS or Whatsapp ("order confirmation"). The Order Confirmation will also contain further details about your subscription.

VI. Contract text

The contract language is German. In the case of translations into other languages, the German version takes precedence. The text of the contract will not be saved by CNDO. You can save these conditions and other agreements that become part of an order.

VII. Terms of payment

You are obligated to pay CNDO the fees for chargeable services (the "Fees") agreed upon in the order. The Fees for the ordered subscription are generally payable immediately after the conclusion of a subscription or after the conclusion of the contract.

You are obliged to use a payment method offered in the subscription ordering process to pay the fees. The management of payment methods in the app is done through the user's account. CNDO will usually send invoices electronically. In this case, payment must be received by CNDO within thirty (30) days of the invoice being sent. CNDO reserves the right to offer additional payment options or to restrict individual payment options at any time.

CNDO may, by notice in text form (a simple email is sufficient), terminate your access to the Services in accordance with applicable law if payments are not received by CNDO within fourteen (14) days of their due date.

VIII. Duties of the User

The personal information in your user account must always be up-to-date and correct. You must ensure that you use and store the user IDs, passwords and similar credentials used to access the Services securely, that they cannot be viewed and used by unauthorized third parties, and that they are changed immediately in the event of unauthorized disclosure. If the user breaches this obligation, he/she will be liable for all activities originating from his/her user account that are caused by this breach of obligation, unless the user is not responsible for the breach. You are obliged to inform CNDO immediately of any unauthorized use of a password or user account or any other breach of security known or suspected to you and any misuse of the services. Subject to the provisions of section XI of these Terms, you will be liable for any loss or damage incurred by CNDO as a result of your willful or negligent disclosure of your password to a third party or as a result of your password otherwise becoming known to an unauthorized person.

You are solely responsible for the User Content, all data and any other material displayed, posted, uploaded, stored, shared or transmitted by you or through the Services, including, without limitation, in your CNDOS. CNDO is not able to control the User Content you submit while using the Services or to ensure the accuracy of such information.

CNDO may, without notice and without liability, investigate complaints or suspected violations of the Subscription, including these Terms, and may take such action as CNDO deems appropriate. This includes rejecting and removing CNDO's Content or User Content, and restricting, blocking or terminating your access to the Services.

Subject to the provisions under para. XI of these terms and conditions, you will be liable for any loss or damage incurred by CNDO as a result of your intentional or negligent disclosure of your identity/password to a third party. 

IX. Term | Termination

The personal information in your user account must always be up-to-date and correct. You must ensure that you use and store the user IDs, passwords and similar credentials used to access the Services securely, that they cannot be viewed and used by unauthorized third parties, and that they are changed immediately in the event of unauthorized disclosure. If the user breaches this obligation, he/she will be liable for all activities originating from his/her user account that are caused by this breach of obligation, unless the user is not responsible for the breach. You are obliged to inform CNDO immediately of any unauthorized use of a password or user account or any other breach of security known or suspected to you and any misuse of the services. Subject to the provisions of section XI of these Terms, you will be liable for any loss or damage incurred by CNDO as a result of your willful or negligent disclosure of your password to a third party or as a result of your password otherwise becoming known to an unauthorized person.

You are solely responsible for the User Content, all data and any other material displayed, posted, uploaded, stored, shared or transmitted by you or through the Services, including, without limitation, in your CNDOS. CNDO is not able to control the User Content you submit while using the Services or to ensure the accuracy of such information.

CNDO may, without notice and without liability, investigate complaints or suspected violations of the Subscription, including these Terms, and may take such action as CNDO deems appropriate. This includes rejecting and removing CNDO's Content or User Content, and restricting, blocking or terminating your access to the Services.

Subject to the provisions under para. XI of these terms and conditions, you will be liable for any loss or damage incurred by CNDO as a result of your intentional or negligent disclosure of your identity/password to a third party. 

X. Technical requirements

Use of the Website and App requires appropriate compatible equipment and sufficient Internet access and/or telephone connection, which you are responsible for providing at your own risk and expense. You are responsible for obtaining and maintaining, at your own expense, technical equipment and related ancillary services necessary to connect, access or use the Services, including, without limitation, hardware, software (collectively, the "System"), networks and Internet connections. CNDO assumes no responsibility for the loss or improper transmission of information and/or services based on your failure to provide the necessary requirements. CNDO's equipment requirements, as amended from time to time, can be found at System Requirements for CNDO ("System Requirements").

XI. Liability

Use of the Website and App requires appropriate compatible equipment and sufficient Internet access and/or telephone connection, which you are responsible for providing at your own risk and expense. You are responsible for obtaining and maintaining, at your own expense, technical equipment and related ancillary services necessary to connect, access or use the Services, including, without limitation, hardware, software (collectively, the "System"), networks and Internet connections. CNDO assumes no responsibility for the loss or improper transmission of information and/or services based on your failure to provide the necessary requirements. CNDO's equipment requirements, as amended from time to time, can be found at System Requirements for CNDO ("System Requirements").

XII. Copyrights

CNDO grants you the non-exclusive, non-sublicensable and non-transferable right, limited in time and revocable at any time, to access the App or Website solely for the purposes set forth herein and to use the Services solely for such purposes. Any further use of the services, including the images, characters, symbols or product descriptions displayed, is not permitted without the express consent of CNDO. 

CNDO and CNDO's contractors, if any, own and retain all proprietary rights, including copyrights, database rights, patents, trade secrets, trademarks and all other intellectual property rights and technical solutions in and relating to the Services. You acknowledge that the rights granted pursuant to an Order do not give you any ownership rights in the Services. In particular, when using the Services, you are prohibited from copying, modifying, or creating derivative works based on the information presented therein and the software related to the Services. It is further prohibited to extract (e.g. by "scraping") to the goods depicted and offered on the website or app and/or to reuse the information outside the platforms.

You retain ownership of your content, you merely grant us a license to use it. Nothing changes with respect to your rights in your Content. We do not claim ownership of your Content that you post on or through the Service. This license terminates when your Content is deleted from CNDO's system. You may delete Content individually or all at once (by deleting your account).

XIII. Privacy

CNDO's processing of personal data is explained in CNDO's Privacy Policy, which can be found at Privacy Policy CNDO.pdf.

XIV. Cancellation policy

You have the following right of withdrawal:


Right of withdrawal

You have the right to cancel this contract within fourteen (14) days without giving any reason.

The withdrawal period is fourteen (14) days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must notify us, CDNO GmbH Schillerstraße 28, 88239 Wangen im Allgäu; telephone number: +4917622065220; e-mail address: info@cndo.club) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you can use the sample that is available here, but you do not have to do so.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.


Consequences of the revocation

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen (14) days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.


End of the cancellation policy

You expressly agree that CNDO may commence performance of the contract prior to the expiration of the aforementioned revocation period. You acknowledge that by this consent you lose the right to cancel the contract as soon as CNDO has started the execution of the contract. 

CNDO is not responsible for any fees incurred by you on the occasion of the revocation in connection with the engagement of third parties (e.g. banks and payment service providers) or for any non-refundable taxes.

XV. Choice of law

Contracts between the contracting parties shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The statutory provisions on the limitation of the choice of law and on the applicability of mandatory provisions, in particular of the state in which the user has his habitual residence as a consumer, shall remain unaffected.

XVI. Modification of the terms of use

The version of the terms and conditions in force at the time of the conclusion of a contract is authoritative. CNDO reserves the right to make changes to these terms. CNDO may change the Service and may then also need to make changes to these Terms of Service so that they correctly and accurately reflect the Service. CNDO will make changes only if the terms are no longer accurate or complete, and only if the changes are reasonable for you to make, taking into account your interests. If you continue to use the Service thereafter, you will be bound by the updated Terms of Service. If you do not agree to these or any updated Terms of Service, you may delete your account. Terms that differ from and/or go beyond these Terms will not be accepted unless CNDO expressly agrees to them in writing. We may revise these Terms of Use from time to time. Any changes will not be valid retroactively. The latest version of these terms and conditions is available within the app or at www.cndo.club/terms at any time.

XVII. Dispute resolution procedure

The EU Commission has created an Internet platform for online dispute resolution. More detailed information is available at the following link: http://ec.europa.eu/consumers/odr. The user is informed in accordance with § 36 VSBG that CNDO is neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

XVIII. Severability clause

If any provision of an order, including these Terms and Conditions, is or becomes invalid or void in whole or in part, the validity of the remaining provisions shall not be affected thereby. In this case, the invalid or void provision shall be replaced by a provision which comes as close as possible to what the parties would have agreed in a legally permissible manner according to the meaning and purpose of the original provision and the order if they had recognized the invalidity or voidness of the original provision. If the ineffectiveness or invalidity of a provision is based on a measure of performance or time (deadline or date) specified therein, it shall be replaced by a provision with a legally permissible scope that comes closest to the original scope. The foregoing also applies to any omission in the order, including these terms and conditions, not intended by you and CNDO.

Terms of use

I. General

These CNDO Terms of Use ("Terms") apply to all transactions and contracts concluded between CNDO GmbH 

CNDO GmbH
Schillerstraße 28, 88239 Wangen im Allgäu
represented by the managing director Kian Seifert,
registered in the Commercial Register of the local court Ulm under HRB 746108,
E-mail address: kian@cndo.club
Telephone: +4917622065220

("CNDO" or "We") and users of CNDO ("User" or "You") via the website www.cndo.club ("Website") or via the app "CNDO" ("App") provided by CNDO.

II. Free services and paid services

Subject to the terms of the applicable Subscription, CNDO will provide you with access to the App or Website, as well as all related platforms, services, technologies; software and technologies, applications and the respective content and features, to the extent specified in your Subscription ("Services"). CNDO may provide the Services free of charge with limited features ("Free Services") or for a fee with certain agreed-upon features ("Paid Services," together with the Free Services, each and collectively a "Subscription").

CNDO may implement new versions and upgrades of the Paid Services, including changes affecting the design, operation, technical specifications, systems and other functions of the Paid Services, at any time in accordance with applicable law, in particular to the extent that such changes are necessary to maintain the contractual compliance of the Paid Services or for compelling technical, economic or legal reasons.

CNDO endeavors to ensure the continuous accessibility of the app, but assumes no liability for its permanent availability.

III. CNDOS

CNDO provides users with paid services in the app that enable them to engage in or participate in active exchanges with companies, brands, or content creators (called "CNDO Owners") in open or closed communication spaces (called "CNDOS"). 

To join CNDOS, you must first register as described in section IV. and sign up for a subscription with us as described in section V. After concluding a subscription, you can submit a request to join one of the CNDOS ("CNDOS joining request") in the app by clicking the joining button of the respective CNDOS in the app.  Requests to join CNDOS are subject to the availability of the requested CNDO Owner at the requested time and the availability of a vacancy in the CNDOS. CNDO is not responsible for the availability of CNDOS memberships and does not accept any liability for this. With the confirmation of the CNDOS membership request by the CNDO owner, the CNDO membership ("CNDO Membership") is considered as bindingly agreed upon for you. The respective CNDO owner is solely responsible for the data, functions and content ("CNDO Content") provided, published and uploaded by him within the framework of CNDOS. CNDO is not in a position to control the CNDO Content transmitted by the CNDO Owner during the use of CNDOS or to guarantee the accuracy of this information.

IV. User Account

In order to use the Services, you must create a user account ("User Account") by accepting these Terms, entering the personal data requested therein in a registration form provided by CNDO, or, if CNDO so provides in its sole discretion, by using an existing account with a third-party platform provider (e.g., Google, Facebook or Apple ("Social Media Account"). When registering a User Account, you may be required to provide a password and provide CNDO with certain personal information such as a username, cell phone number, email address and/or your Social Media Account. There is no entitlement to registration. After registration, you will receive a confirmation from CNDO via email, SMS or Whatsapp, which will allow you to activate your user account. By successfully creating a user account, a binding contract is concluded between you and CNDO, which entitles you to use the services. 

You must be at least eighteen (18) years of age to create a User Account and/or place an order. If you are considered a minor under applicable law, you may only create a user account and/or place an order if you are at least fourteen (14) years old and your legal guardians have consented in writing. CNDO may at any time ask you to provide proof of your identity, your age of majority and/or the consent of your legal representatives. 

You retain all rights to the User Data and all Content, as well as to any data based on or derived from the User Data or Content. You grant CNDO a simple, non-transferable, sub-licensable (right of use), unlimited in terms of space and content, to use the User Data and Content exclusively in connection with the provision of the Services. CDNO is not liable for the user data or content.

You can delete your user account at any time. Once the user account has been deleted, it is no longer possible to use the services, in particular to participate in CNDOs.

V. Conclusion of a subscription

If you wish to use CNDO's paid services, you must order them through your user account. CNDO's offers of paid services are not binding. By submitting an order, you are making a binding offer to conclude a subscription. The ordering process usually includes the following steps: 

  • Selecting a subscription option;

  • Review and/or correct the selection;

  • Input of the relevant data;

  • Selection of the payment method;

  • Read and accept the applicable terms and conditions;

  • Agreement to these terms and conditions;

  • Binding submission of the order by clicking an order button and/or ticking a box to proceed.

Your offer only becomes binding for both parties when CNDO confirms acceptance of the offer by email, SMS or Whatsapp ("order confirmation"). The Order Confirmation will also contain further details about your subscription.

VI. Contract text

The contract language is German. In the case of translations into other languages, the German version takes precedence. The text of the contract will not be saved by CNDO. You can save these conditions and other agreements that become part of an order.

VII. Terms of payment

You are obligated to pay CNDO the fees for chargeable services (the "Fees") agreed upon in the order. The Fees for the ordered subscription are generally payable immediately after the conclusion of a subscription or after the conclusion of the contract.

You are obliged to use a payment method offered in the subscription ordering process to pay the fees. The management of payment methods in the app is done through the user's account. CNDO will usually send invoices electronically. In this case, payment must be received by CNDO within thirty (30) days of the invoice being sent. CNDO reserves the right to offer additional payment options or to restrict individual payment options at any time.

CNDO may, by notice in text form (a simple email is sufficient), terminate your access to the Services in accordance with applicable law if payments are not received by CNDO within fourteen (14) days of their due date.

VIII. Duties of the User

The personal information in your user account must always be up-to-date and correct. You must ensure that you use and store the user IDs, passwords and similar credentials used to access the Services securely, that they cannot be viewed and used by unauthorized third parties, and that they are changed immediately in the event of unauthorized disclosure. If the user breaches this obligation, he/she will be liable for all activities originating from his/her user account that are caused by this breach of obligation, unless the user is not responsible for the breach. You are obliged to inform CNDO immediately of any unauthorized use of a password or user account or any other breach of security known or suspected to you and any misuse of the services. Subject to the provisions of section XI of these Terms, you will be liable for any loss or damage incurred by CNDO as a result of your willful or negligent disclosure of your password to a third party or as a result of your password otherwise becoming known to an unauthorized person.

You are solely responsible for the User Content, all data and any other material displayed, posted, uploaded, stored, shared or transmitted by you or through the Services, including, without limitation, in your CNDOS. CNDO is not able to control the User Content you submit while using the Services or to ensure the accuracy of such information.

CNDO may, without notice and without liability, investigate complaints or suspected violations of the Subscription, including these Terms, and may take such action as CNDO deems appropriate. This includes rejecting and removing CNDO's Content or User Content, and restricting, blocking or terminating your access to the Services.

Subject to the provisions under para. XI of these terms and conditions, you will be liable for any loss or damage incurred by CNDO as a result of your intentional or negligent disclosure of your identity/password to a third party. 

IX. Term | Termination

The personal information in your user account must always be up-to-date and correct. You must ensure that you use and store the user IDs, passwords and similar credentials used to access the Services securely, that they cannot be viewed and used by unauthorized third parties, and that they are changed immediately in the event of unauthorized disclosure. If the user breaches this obligation, he/she will be liable for all activities originating from his/her user account that are caused by this breach of obligation, unless the user is not responsible for the breach. You are obliged to inform CNDO immediately of any unauthorized use of a password or user account or any other breach of security known or suspected to you and any misuse of the services. Subject to the provisions of section XI of these Terms, you will be liable for any loss or damage incurred by CNDO as a result of your willful or negligent disclosure of your password to a third party or as a result of your password otherwise becoming known to an unauthorized person.

You are solely responsible for the User Content, all data and any other material displayed, posted, uploaded, stored, shared or transmitted by you or through the Services, including, without limitation, in your CNDOS. CNDO is not able to control the User Content you submit while using the Services or to ensure the accuracy of such information.

CNDO may, without notice and without liability, investigate complaints or suspected violations of the Subscription, including these Terms, and may take such action as CNDO deems appropriate. This includes rejecting and removing CNDO's Content or User Content, and restricting, blocking or terminating your access to the Services.

Subject to the provisions under para. XI of these terms and conditions, you will be liable for any loss or damage incurred by CNDO as a result of your intentional or negligent disclosure of your identity/password to a third party. 

X. Technical requirements

Use of the Website and App requires appropriate compatible equipment and sufficient Internet access and/or telephone connection, which you are responsible for providing at your own risk and expense. You are responsible for obtaining and maintaining, at your own expense, technical equipment and related ancillary services necessary to connect, access or use the Services, including, without limitation, hardware, software (collectively, the "System"), networks and Internet connections. CNDO assumes no responsibility for the loss or improper transmission of information and/or services based on your failure to provide the necessary requirements. CNDO's equipment requirements, as amended from time to time, can be found at System Requirements for CNDO ("System Requirements").

XI. Liability

Use of the Website and App requires appropriate compatible equipment and sufficient Internet access and/or telephone connection, which you are responsible for providing at your own risk and expense. You are responsible for obtaining and maintaining, at your own expense, technical equipment and related ancillary services necessary to connect, access or use the Services, including, without limitation, hardware, software (collectively, the "System"), networks and Internet connections. CNDO assumes no responsibility for the loss or improper transmission of information and/or services based on your failure to provide the necessary requirements. CNDO's equipment requirements, as amended from time to time, can be found at System Requirements for CNDO ("System Requirements").

XII. Copyrights

CNDO grants you the non-exclusive, non-sublicensable and non-transferable right, limited in time and revocable at any time, to access the App or Website solely for the purposes set forth herein and to use the Services solely for such purposes. Any further use of the services, including the images, characters, symbols or product descriptions displayed, is not permitted without the express consent of CNDO. 

CNDO and CNDO's contractors, if any, own and retain all proprietary rights, including copyrights, database rights, patents, trade secrets, trademarks and all other intellectual property rights and technical solutions in and relating to the Services. You acknowledge that the rights granted pursuant to an Order do not give you any ownership rights in the Services. In particular, when using the Services, you are prohibited from copying, modifying, or creating derivative works based on the information presented therein and the software related to the Services. It is further prohibited to extract (e.g. by "scraping") to the goods depicted and offered on the website or app and/or to reuse the information outside the platforms.

You retain ownership of your content, you merely grant us a license to use it. Nothing changes with respect to your rights in your Content. We do not claim ownership of your Content that you post on or through the Service. This license terminates when your Content is deleted from CNDO's system. You may delete Content individually or all at once (by deleting your account).

XIII. Privacy

CNDO's processing of personal data is explained in CNDO's Privacy Policy, which can be found at Privacy Policy CNDO.pdf.

XIV. Cancellation policy

You have the following right of withdrawal:


Right of withdrawal

You have the right to cancel this contract within fourteen (14) days without giving any reason.

The withdrawal period is fourteen (14) days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must notify us, CDNO GmbH Schillerstraße 28, 88239 Wangen im Allgäu; telephone number: +4917622065220; e-mail address: info@cndo.club) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you can use the sample that is available here, but you do not have to do so.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.


Consequences of the revocation

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen (14) days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.


End of the cancellation policy

You expressly agree that CNDO may commence performance of the contract prior to the expiration of the aforementioned revocation period. You acknowledge that by this consent you lose the right to cancel the contract as soon as CNDO has started the execution of the contract. 

CNDO is not responsible for any fees incurred by you on the occasion of the revocation in connection with the engagement of third parties (e.g. banks and payment service providers) or for any non-refundable taxes.

XV. Choice of law

Contracts between the contracting parties shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The statutory provisions on the limitation of the choice of law and on the applicability of mandatory provisions, in particular of the state in which the user has his habitual residence as a consumer, shall remain unaffected.

XVI. Modification of the terms of use

The version of the terms and conditions in force at the time of the conclusion of a contract is authoritative. CNDO reserves the right to make changes to these terms. CNDO may change the Service and may then also need to make changes to these Terms of Service so that they correctly and accurately reflect the Service. CNDO will make changes only if the terms are no longer accurate or complete, and only if the changes are reasonable for you to make, taking into account your interests. If you continue to use the Service thereafter, you will be bound by the updated Terms of Service. If you do not agree to these or any updated Terms of Service, you may delete your account. Terms that differ from and/or go beyond these Terms will not be accepted unless CNDO expressly agrees to them in writing. We may revise these Terms of Use from time to time. Any changes will not be valid retroactively. The latest version of these terms and conditions is available within the app or at www.cndo.club/terms at any time.

XVII. Dispute resolution procedure

The EU Commission has created an Internet platform for online dispute resolution. More detailed information is available at the following link: http://ec.europa.eu/consumers/odr. The user is informed in accordance with § 36 VSBG that CNDO is neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

XVIII. Severability clause

If any provision of an order, including these Terms and Conditions, is or becomes invalid or void in whole or in part, the validity of the remaining provisions shall not be affected thereby. In this case, the invalid or void provision shall be replaced by a provision which comes as close as possible to what the parties would have agreed in a legally permissible manner according to the meaning and purpose of the original provision and the order if they had recognized the invalidity or voidness of the original provision. If the ineffectiveness or invalidity of a provision is based on a measure of performance or time (deadline or date) specified therein, it shall be replaced by a provision with a legally permissible scope that comes closest to the original scope. The foregoing also applies to any omission in the order, including these terms and conditions, not intended by you and CNDO.

Copyright © 2024 CNDO GmbH. All rights reserved.

Copyright © 2024 CNDO GmbH.
All rights reserved.